Guides / Social services
Chapter 3 · 5 min read
The mistakes that make it harder
In short
- 1Anger and going quiet both hide your parenting. Avoid both.
- 2Respond to the concerns that matter and keep a short written record.
- 3Keep work, support and ordinary life going alongside the case.
Nobody sets out to damage their own case. Most mistakes come from fear, or from trying to protect your child. Some come from anger. Whatever the reason, professionals will look at what you do and how it affects your child. Knowing the reactions that tend to backfire gives you a chance to choose differently.
Point scoring
This is the urge to answer every criticism with one about the other parent, correct every line and prove who behaved worse. It usually comes from wanting to protect yourself.
But social care is trying to understand your child's safety and needs, not decide which adult wins. A running scorecard makes the conflict more visible and your parenting harder to see.
“It's all their fault, and look at everything they have done”
I disagree with parts of what's been said and I'll put that in writing. What matters most to me is that my daughter's routine is stable. Can we talk about how we make that happen?
Going quiet
The opposite reaction, from the same place. Meetings feel like ambushes, so you stop replying, cancel or let calls ring out. It's usually exhaustion or dread, not defiance, but silence can be recorded as not engaging, and that adds to the concern.
If you're overwhelmed, say so in writing, and ask for what you can manage: written questions instead of a call, more notice before meetings, a supporter in the room. That's not weakness. It keeps you in the process instead of absent from it.
I want to take part properly, but I'm finding calls hard at the moment. Could you send questions by email and give me a few days' notice of meetings? I'll reply in writing.
Replying while upset
Writing a calmer reply Communicating with the other parent in Parenting Apart.
Unless it's urgent, write it and wait. Take out the accusations, keep the facts and say what you need to happen. Don't post about the case, the allegation or anyone involved. If you're too upset to reply calmly, save it and come back to it.
“(11.40pm) I can't believe you have written this about me. You haven't even met my son properly and you have just taken the other parent's word for everything. This is a joke.”
(next morning) Thanks for sending the assessment. There are a few points I disagree with and I'd like to respond to them in writing by Friday. Could we also arrange a time to talk about my son's routine?
Keeping everything verbal
After any call or meeting that decides something, send a short summary by email. Even if it's only for your own notes, write it down.
“hanging up after a call where the social worker said contact could restart next week, and leaving it at that”
Thanks for the call today. Just to confirm, my understanding is that contact will restart next Saturday at the family centre, and you will send the details by Wednesday. Please let me know if I've got anything wrong.
Not keeping your own record
Some dads don't write anything down until they badly need to. By then, details that mattered have gone. Decisions are made on the information available, and an account that isn't written down is harder for anyone to check or use.
A simple record you can keep up with Keeping a record in Beyond the Referral.
“"Contact keeps getting cancelled and it's been going on for months."”
"Contact didn't go ahead on 6 July, 20 July, 3 August and 17 August. I emailed the social worker each time. Copies are attached."
Assuming the truth will speak for itself
When something's wrong, it's tempting to think it will become obvious in the end. But assessments rely on what's recorded. If nobody challenges a point, it can stay in the picture and shape later decisions.
Say the record says you didn't go on a recommended parenting course. In fact, the sessions clashed with work, you asked for an evening course and you're on the waiting list. Unless you explain that and send the email, later reports may describe you as unwilling to engage.
Reply briefly and accurately. Say what you dispute, what can be checked, and send the evidence. If you can't do something you have been asked to do, explain why and suggest something that would work.
“saying nothing about the course, because you know you asked for an evening place and assume someone will check”
The record says I didn't attend the parenting course. The daytime sessions clashed with my shifts, so I asked for an evening place on 3 March and I'm on the waiting list. I've attached the email. Please could the record be updated?
Letting the case take over
This one creeps up over months. It's easy to let every conversation and every waking thought get pulled into the case. You imagine the worst, check your phone constantly, replay meetings in your head, or avoid friends because you don't want to explain. Work, exercise, meals and ordinary time with your child start to slip.
When that happens, it's harder to stay steady for your kids, and harder for professionals to see the ordinary parenting going on alongside the process. Protecting some normal life isn't avoidance. It keeps you well enough to respond properly.
“cancelling football with your mates again, and spending the evening rereading the assessment for the fifth time”
going to football, then giving the case ten minutes when you get home: check for anything urgent, note what's due this week, and close the folder.
Focus on what you can control
You can communicate, turn up, prepare, keep a record, follow any restrictions, ask questions, ask for support and look after your child. A social worker once said this to me, and it stuck.
You can't control the behaviour of others, but you can choose how you respond to it.